Tag: Convenience

America's Preferred Home Warranty, Start a Claim Online

Start a Claim Online Is Here!

Posted on | by Clive Gillett

America's Preferred Home Warranty, Start a Claim OnlineHEY! Did you know you can now Start A Claim Online with America’s Preferred Home Warranty (APHW)? You did? Okay, alright… it’s been here for a minute, true. BUT! Did you know about…

All the benefits that come with it:

  • NO LINES: We know you love our award-winning customer service, but sometimes you just don’t have the time to talk! Whether you’re at work, out with the kids, away on a business trip—how convenient would it be to fill out three little things on a form and instantly get a claim number?
  • EASY TRACKING: Just log in, and from the moment you complete our simple online form, your claim number immediately arrives in an email—along with the ability to track all sorts of useful things, including any active warranties, all claims, claim status and updates, authorized contacts, payments, and more.
  • PERSONAL UPDATES: Need to update your contact phone or email? How about authorized users on your account (like a property manager or your parents if you’re out of town)? With Start a Claim Online, you have easy access to update these details on your account from any device, giving you the freedom to maneuver when you need it.

“It’s easy information and an easy registration process, with all your instructions right there,” said APHW Technology Administrator Tim Henderson, who led the design of the program. “You can validate all your information, add authorized contacts, and even dig deeper to get more detail about your claim. And you can see exactly what has been approved all the way through. We’ve actually gotten a lot of compliments on it,” he said.

“We want to ensure that our customers can always quickly and easily start a claim at any time, and get their contractor appointment set,” said APHW Vice President of Operations Mike Sadler. “Start a Claim Online can be especially useful to you during times with higher call volumes.”

Need more info?

Visit APHW.COM and click Start a Claim to get started, or call 800.648.5006 for more information.

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Home Warranty Day, National Home Warranty Day, Home Warranties

National Home Warranty Day 2020

Posted on | by Clive Gillett

Enjoy LIVING in your home without worrying about unexpected expenses. Call us today at 888.351.3681 or visit APHW.COM for more information.

 

Take Control of Your Claims

Take Control of Your Claims

Posted on | by Clive Gillett

Take Control of Your ClaimsYou know it, I know it, and so does everyone else… you hate the idea of filing a claim. But why?

One word: Inconvenience.

Over the years you’ve come to expect long wait times and difficult communication, plus an unknown contractor coming to your house at odd hours (who may not be someone you actually want in your home).

Wouldn’t it be nice if you could just file your claim quickly and get a contractor out on YOUR schedule? Better yet, someone you know and trust?

You can with America’s Preferred Home Warranty.

Control the Process

  • Your call will be answered quickly and professionally by our Michigan-based customer service representatives, available 24/7/365 for your convenience. Heater go out at 2 a.m? Christmas Eve oven issues? We’re here, and we take notes.
  • Choose who YOU are comfortable with. Your contractor will be working around your home and family—they should be someone you trust.
  • Schedule for YOUR convenience. No waiting on the warranty company to make an appointment. Your licensed contractor of choice works for YOU, so you set the appointment to suit your schedule.

Control Your Costs

  • Get an immediate decision about coverage. Once we receive your contractor’s diagnosis, you receive an immediate claim decision, so you can decide how to proceed.
  • Use your approved claim money however you see fit. No restrictions on parts, brands, or colors. See a great deal on a newer model? Go for it! It’s your money, use it how and where you need it.

Control How Payments Are Processed

  • Pay up front with quick reimbursement, or we can pay the contractor right over the phone, so your contractor can get right to work and get you back to living in comfort in your home.

Say goodbye to the claims experiences of the past, and say hello to taking back control of your life.

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