Tag: Technology

Donna Steen COVID Story - FB

APHW’s Tech Updates Allow Staff to be Safe at Home

Posted on | by Clive Gillett

America's Preferred Home Warranty, Technology, COVID-19 Tech Helps Stay Home SafeDonna was uniquely set to work from home as a Virtual Sales Manager due to recent updates at America’s Preferred Home Warranty (APHW). “It’s just one of the many reasons why I love working for APHW,” she said. But things weren’t always that way.

In a typical workday, Donna calls real estate agents to set up trainings, conducts trainings and webinars, and supports an ongoing online training and real estate agent support system. “We’re reaching more people as we go along,” she said. “I might see one agent in a given day, or a few hundred. It’s all to continue getting the word out about APHW, and I love it.”

The company supplied Donna with everything she’d need to work from home during this difficult time, but this was largely possible due to recent updates to APHW’s systems—particularly their new cloud-based NetSuite. “We wouldn’t have been able to do this with our previous system,” she said. “We were prepared, and that reminds us that we’re not in this alone: We are a team, and we’re a family.”

With the nation under a stay-at-home lockdown for the most part, Donna feels fortunate to be able to continue working from home. “I love that I can continue helping real estate agents to build skills and knowledge, to ultimately better help their clients.”

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America's Preferred Home Warranty Recognized in Top 100 Companies Driving Innovation in Real Estate

Housingwire.com Recognizes APHW In 2020 Tech100 Real Estate List

Posted on | by Clive Gillett

America's Preferred Home Warranty Recognized in Top 100 Companies Driving Innovation in Real EstateHousingWire.com awarded America’s Preferred Home Warranty (APHW) a spot in their 2020 HW Tech100, a list of the top 100 companies driving innovation in the real estate industry. The award, announced on Monday, March 2, reflects APHW’s development and successful implementation of their free Real-Pro® app to real estate agents nationwide.

And We’re Stoked!

“We are proud to be featured alongside some true giants in innovation for the real estate industry,” said APHW Senior Vice President of Sales Brendan Morgan. “We always strive to act as partners with brokers, REALTORS® and agents across the nation, and our Real-Pro® mobile app is a huge part of that. It provides them with easy access to all the home warranty documentation and information they need at the tap of an icon, helping them take even better care of their homeowners.”

The Benefits

Agents can order APHW home warranties through Real-Pro® at any time day or night, immediately print the confirmation, and email documentation wherever they need to. The app gives them control over the whole process, while also providing a convenient portal for tracking home warranties across multiple clients with different closing dates. The majority of APHW’s real estate home warranty purchases are now sold through Real-Pro®, with thousands of agents using it every day.

APHW developed Real-Pro® in order to save valuable time for real estate agents. “Real-Pro® lets agents quickly order and manage their warranties, as well as send documents,” said APHW Vice President of Operations Mike Sadler. “It was created with the assistance of plenty of agents’ feedback and suggestions during the creation and testing phases, and we are currently reviewing feedback and user cases to develop enhancements in the future.”

“We are beyond honored with this recognition,” Brendan said. “And we will continue to seek new innovations in the years to come.”

Intrigued?

Call 800.648.5006 today for more information on America’s Preferred Home Warranty, or 855.806.6678 for Real-Pro® app assistance.

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