First, make sure the item is covered by your plan. If the item is I isted as covered, call our customer service department. An APHW service representative will take your information and assign you a claim number. You may then call a licensed contractor of your choice to diagnose the problem.<\/p>\n
Once your contractor arrives, they must first diagnose your problem.<\/p>\n
An APHW customer service representative will speak with you and your contractor to determine the approved dollar amount covered by your warranty. Your contractor may then make the necessary repairs.<\/p>\n
Your APHW customer service representative will make sure that arrangements for payment are made. You will be required to pay
\nthe contractor a deductible for each trade call, or the actual cost. whichever is less.<\/p>\n
An APHW customer service representative will follow up with you after the repairs are made to make sure you are completely satisfied with the work that was done.<\/p>\n
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1. Call: First, make sure the item is covered by your plan. If the item is I isted as covered, call our customer service department. An APHW service representative will take your information and assign you a claim number. You … Continue reading